Turkish Airlines Ghana Office – A Complete Guide for Passengers
Turkish Airlines Ghana Office – A Complete Guide for Passengers
Planning to fly with Turkish Airlines from Ghana? Whether you’re traveling for business, visiting loved ones, or embarking on an international adventure, having access to a local office can make your journey smoother and stress-free. The Turkish Airlines Ghana Office is fully equipped to assist passengers with services such as booking, cancellation, check-in support, baggage queries, upgrades, flight status, and more. Travelers can connect via phone, email, or even visit in person for instant help.
From last-minute travel changes to pet travel concerns, this guide covers everything you need to know before flying with Turkish Airlines.
📍 Turkish Airlines Ghana Office Contact Details
Below are the essential contact details you’ll need when communicating with the airline:
| Service | Information |
|---|---|
| Office Location | Ghana |
| Phone Number | +90 212 463 63 63 |
| press@thy.com | |
| Operating Hours | Every day – 24 hours |
| Website | www.turkishairlines.com |
The office team is trained to handle every passenger concern and ensures a smooth travel experience for both domestic and international flyers.
✈ Turkish Airlines Airport Office in Ghana
| Airport Name | Kotoka International Airport – Accra |
|---|---|
| Address | KA PMB 36 KIA, Accra, Ghana |
| Airport Contact | +233302550612 |
Travelers facing last-minute concerns at the airport—such as upgrades, luggage issues, or missed flights—can contact the airport office immediately.
📌 Turkish Airlines Global Head Office
- Headquarters Address: İstanbul, Yeşilköy Mh. 34149 Havaalanı Cad. No:3/1, Turkey
- Head Office Phone: +90 212 463 63 63
- Manage Reservations: https://www.turkishairlines.com/en-int/tccmanagebooking/main.html
- Web Check-in: https://www.turkishairlines.com/en-int/flights/manage-booking/
- Flight Status: http://www.turkishairlines.com/flightstatus
🧾 Services Offered at the Turkish Airlines Office in Ghana
The Turkish Airlines Office in Ghana provides assistance with a wide range of travel-related services, including:
✅ Flight Bookings
✅ Ticket Cancellation
✅ Manage Itinerary
✅ Seat Selection
✅ Web/Mobile Check-in
✅ Upgrade to Business Class
✅ Lost & Delayed Baggage Support
✅ Unaccompanied Minor Assistance
✅ Visa & Travel Document Guidance
✅ Immigration Queries
✅ In-Flight Meals & Preferences
✅ Special Medical Assistance
✅ Lounge Access
✅ Travel Insurance
✅ Excess Baggage Purchase
✅ Rescheduling Flights
✅ In-Flight WiFi Support
Whether you need corporate reservations or last-minute ticket changes, the team is always ready to help.
💸 Book Flights at Discounted Prices
Passengers planning solo or group travel can contact the office to:
- Compare live flight fares
- Unlock promotional offers
- Check seat availability
Travel representatives will help you find the best available fares based on your schedule and budget. You may also browse the airline’s website for seasonal deals.
🥂 Upgrade Your Seat for a Better Experience
Wishing for extra comfort? You can upgrade to Business Class to enjoy:
✨ Spacious seating
✨ Business-grade meals
✨ Priority boarding
✨ Lounge access
✨ Complimentary WiFi
It’s recommended to request upgrades early to secure availability.
💵 Cancellation & Refund Assistance
Travel plans can change unexpectedly. Turkish Airlines understands this and offers a flexible cancellation policy. Depending on your fare type, you could:
- Request a full or partial refund
- Reschedule your flight
- Receive a travel voucher
Refundable tickets are processed with fewer deductions, while non-refundable options may include fees.
🐶 Travel with Your Pets
Turkish Airlines allows pets on board under specific weight and carrier guidelines. Your pet’s total weight (including the carrier) must not exceed 8 kg to travel in the cabin. The airline prioritizes pet safety and comfort, ensuring a stress-free journey.
🛄 Extra Baggage Assistance
Travelers exceeding the baggage limit can purchase additional allowance through the Ghana office or the official website. Additional fees apply based on:
- Destination
- Travel class
- Weight slab
Booking excess baggage online can sometimes be cheaper.
🤝 Lost or Delayed Baggage Support
In case of luggage mishandling:
- File a PIR at the airport
- Keep baggage tags safe
- Track your report online
The support team works actively to locate and deliver your luggage.
♿ Wheelchair & Special Assistance
Passengers with medical conditions or mobility limitations can request:
- Wheelchairs
- Priority boarding
- Ground transport support
- Medical aid
Submit your request at least 48 hours before departure.
✅ Why Visit the Turkish Airlines Office in Ghana?
Passengers visit mainly to:
✔ Book affordable tickets
✔ Request date changes
✔ Upgrade seats
✔ Check visa requirements
✔ Purchase extra baggage
✔ Resolve cancellation issues
✔ Handle lost property claims
❓ Frequently Asked Questions (FAQs)
Q1. Is there a Turkish Airlines office in Ghana?
Yes, the airline operates a well-established office in Ghana to assist travelers.
Q2. Can I request seat upgrades at the office?
Absolutely. Staff will help you check availability and pricing.
Q3. Do I need a refundable ticket for a refund?
Refund processing is easier with refundable fare types.
Q4. Does Turkish Airlines allow pets on board?
Yes, passengers can travel with pets under strict guidelines.
Q5. What are the office working hours?
The Ghana office operates 24 hours every day.
Q6. Are extra baggage fees applicable?
Yes, additional charges apply if you exceed standard limits.
Q7. How can I check my flight status?
Visit the airline’s flight status page online.
Q8. Can I request wheelchair assistance here?
Yes, but make sure to request in advance.
Q9. Can the office help reschedule my flight?
Yes, you can modify travel dates easily.
Q10. Where is the airport office located?
It is located at Kotoka International Airport in Accra.
🏁 Final Thoughts
The Turkish Airlines Ghana Office serves as a reliable support hub for passengers traveling across Africa, Europe, Asia, and beyond. Whether you need help with booking, upgrades, refunds, or special travel requirements, dedicated representatives are always ready to assist. For a smooth, comfortable, and enjoyable journey, feel free to contact or visit the office anytime.
