Does OnePlus Provide Warranty Repair Services?

When it comes to smartphone and smart TV repairs, customers always want assurance that their devices are protected under warranty. The big question for OnePlus users is — does the brand actually provide warranty repair services through official centers? The answer is a solid yes. The OnePlus Service Center offers complete warranty repair and replacement support for eligible products, ensuring that customers enjoy hassle-free service and genuine parts.

Understanding OnePlus Warranty Coverage

OnePlus provides a limited manufacturer warranty that covers defects in materials or workmanship for a specific period — typically one year for smartphones, smart TVs, and accessories. This means that if your device experiences any technical issue caused by a manufacturing defect, OnePlus will repair or replace it at no cost.

Here’s what’s generally covered:

• Hardware Malfunctions: Problems with internal components, such as the motherboard or display.
• Software Issues: Bugs or firmware problems that occur under normal use.
• Charging or Battery Defects: If the battery or charging port stops functioning properly.
• Display or Audio Glitches: Issues with screen brightness, color distortion, or speaker malfunction (not caused by external damage).

However, physical damage, water exposure, and unauthorized repairs can void your warranty. So it’s always best to rely on authorized OnePlus technicians for any repair.

How to Claim Your Warranty at a OnePlus Service Center

Filing a warranty claim is simple if you follow the correct process. Here’s a quick guide to help you navigate it easily:

1. Check Your Warranty Status: Visit the OnePlus official website or use the OnePlus Store app to verify if your product is still within the warranty period.
2. Gather Your Documents: Keep your purchase invoice, product serial number, and warranty card ready.
3. Diagnose the Problem: Try basic troubleshooting first; if the issue persists, move on to a service center.
4. Visit the Nearest Service Center: Bring your device to an authorized OnePlus Service Center and explain the problem clearly to the technician.
5. Verification and Inspection: The technician will inspect your device and confirm whether the issue is covered under warranty.
6. Repair or Replacement: If approved, the faulty part or product will be repaired or replaced free of charge.

This process ensures transparency and guarantees that your device is handled only by trained professionals.

What’s Not Covered Under Warranty

While OnePlus is known for its customer-centric service, it’s important to understand that some issues fall outside warranty coverage. These typically include:

• Accidental or intentional physical damage (e.g., cracked screen, bent frame).
• Water or liquid damage.
• Damage due to third-party accessories or software.
• Unauthorized repairs or part replacements.
• Normal wear and tear (like scratches or fading).

If your device issue falls under these categories, OnePlus can still repair it — but the service may be chargeable.

Benefits of Choosing an Authorized OnePlus Service Center

There are plenty of local repair shops out there, but only authorized service centers can guarantee safe and reliable service. Here’s why you should always stick with official OnePlus facilities:

• Genuine Spare Parts: Every replacement part comes directly from OnePlus.
• Trained Technicians: Repairs are handled by certified professionals who understand the brand’s standards.
• Warranty Protection: Your existing warranty remains valid after the repair.
• Transparent Service: You’ll receive detailed documentation for all work done.
• Faster Turnaround Time: Priority support ensures quick repairs for in-warranty claims.

So, the next time your device runs into trouble, skip the third-party repair shops and head straight to an authorized center.

Warranty Repairs for OnePlus TVs

OnePlus isn’t just known for smartphones anymore — its range of smart TVs also comes with comprehensive warranty support. The process for claiming a warranty for your TV is almost identical to that of phones.

The OnePlus Service Center in Bengaluru offers professional assistance for:

• Panel and display defects (non-impact related).
• Power and connectivity issues.
• Audio or remote-control malfunctions.
• Software updates and firmware fixes.

These repairs are carried out using original components, ensuring your TV performs flawlessly after service.

Tips for a Smooth Warranty Claim Process

To make sure your claim goes smoothly, keep these best practices in mind:

• Always retain your purchase invoice or e-bill — it’s your proof of warranty.
• Don’t attempt DIY fixes or visit unauthorized shops before warranty evaluation.
• Back up your data before submitting your device.
• Communicate all issues clearly when submitting your product for repair.
• Ask for an official service receipt once the device is repaired or replaced.

Following these steps ensures your warranty claim is processed without delays.

Conclusion

Yes, OnePlus Service Centers absolutely provide warranty repair services for both smartphones and TVs. They use genuine spare parts, maintain brand standards, and offer transparent repair procedures. If you’re located nearby, visiting a OnePlus Service Center in Bengaluru ensures you get reliable support, genuine components, and peace of mind knowing your product is in safe hands.

FAQs

Q1. Is repair free if my OnePlus device is under warranty?
Yes, if the issue is covered by the manufacturer’s warranty, the repair is completely free.

Q2. Can I extend my OnePlus warranty?
Yes, OnePlus offers extended protection plans that you can purchase before your standard warranty expires.

Q3. How long does it take for a warranty repair?
Most minor repairs are completed within 3–5 working days, depending on part availability.

Q4. What happens if my device is out of warranty?
You can still get it repaired at an authorized OnePlus center, but it may be a paid service.

Q5. Are the replacement parts genuine?
Absolutely. Authorized OnePlus centers only use original parts provided by the brand.

Read Our Previous Blog ———–>Are genuine spare parts used at Motorola Service Centers?