7 COMMON FREIGHT MISTAKES AND HOW TO AVOID THEM

Trucks moved about 11.18 billion tons in 2023. That is a massive flow.
Yet small errors still trigger big bills. They also slow down deliveries. Teams can avoid many pitfalls with simple habits. In many cases, Reno general freight services help set those habits with clear steps. Shippers who plan save time. However, they must verify details first. Packaging, paperwork, and timing all matter. Moreover, rules and fees change often. Because of that, basic freight literacy pays off. This guide lists seven common mistakes. Then it shows quick ways to fix them.

Sloppy bills of lading (BOL), Reno General Freight Services

A BOL is not “just paperwork.” It is a legal contract that ties the shipment together. It lists the shipper, the consignee, the origin, the destination, and the goods. Moreover, it acts as a receipt and the carriage contract—errors on the BOL ripple through the chain. Therefore, missing details can stall pickups. They can also lead to claims trouble later. Use plain descriptions, correct counts, and special instructions. Then match the BOL to the freight exactly. Finally, keep a clean copy for records and claims. Industry sources call the BOL essential for LTL and FTL alike. 

Misclassifying freight or guessing dimensions

Wrong classes and bad measurements cause surprise charges. Carriers reweigh and reclass freight when the data looks off. Then they add fees and delay the trip. Reno general freight services recommends consistent measuring and a class check before pickup. The NMFC exists to guide class by density and handling. Use it, and you’ll avoid most disputes. 

• Measure length, width, and height to the farthest points.
• Weigh packed freight, not loose items.
• Confirm the NMFC item and class before tendering.
• Photograph the labeled pallet as proof.

Weak or improvised packaging

Packaging failure leads to damage and returns. Vibration, shock, and handling are constant. However, strong packaging cuts losses sharply. Many firms saw claim drops after simple upgrades. In fact, one case study reported a 95% damage reduction after redesign. Reno general freight services push ISTA-style testing and better blocking. It works because pallets face real stress on docks. Moreover, stretch wrap alone cannot fix poor crates. Use edge guards and banding as needed. 

• Use sturdy pallets with no broken boards.
• Box to fit, then add interior cushioning.
• Band and wrap to keep stack integrity.
• Label “Do Not Stack” only when truly required.

Treating carrier liability like full cargo insurance

Many shippers assume carriers fully cover loss, which often proves costly. FMCSA requires cargo insurance filings for household goods carriers. However, most property carriers do not need cargo insurance, by rule. Their liability is limited and conditional, so it may not cover the full product value. Instead, buy cargo insurance for high-value loads. Declare value and keep documentation ready. Also, verify terms before tender. These steps reduce risk and speed claims. 

• Ask carriers what liability limits apply.
• Purchase cargo insurance when exposure is high.
• Document packaging quality to support claims.
• Keep serials, photos, and BOL copies together.

Missing pickup windows and special needs

Late pickups create cascades of problems. Terminals run on tight schedules. However, teams often forget site limits and gear needs. Dock hours, liftgates, and appointments must be set early. Midweek afternoons fill fast during peak months. Therefore, book ahead and confirm access.

In many cases, Reno general freight services recommend a short pre-pickup checklist. Include dock hours, contact names, and restricted times. Also note that forklift access or a pallet jack is needed. Finally, share emergency phone numbers with the driver. These small steps prevent redelivery fees and lost days.

Ignoring accessorials and surprise fees

Accessorials are not minor. They add up fast. Carriers charge for extra services beyond linehaul. Moreover, the list is long and confusing. Teams should expect fees for certain scenarios. Then they can budget and avoid disputes. Ask for all needed services on the BOL and rate quote. Update the carrier when plans change. Finally, invoices should be reviewed within two days to catch issues.

• Common add-ons: liftgate, limited access, residential, and inside delivery.
• More charges: detention, redelivery, appointment, and storage.
• Prevent fees by declaring needs up front.
• Approve changes in writing before delivery proceeds.

Skipping contingency planning and vendor coordination

Things go wrong with freight. Weather, breakdowns, and overflows happen. However, a simple plan can keep orders moving. Build a backup carrier list and an escalation path. Then share it with sales and customer support. Use proactive alerts to warn buyers early. Also, review carrier scorecards each quarter. Track on-time rates, reweighs, and claims. Moreover, meet suppliers on the dock procedures and labeling. Clear labels speed cross-docks and reduce lost pieces. Finally, close with one action: assign an owner for each lane. A named owner drives results. For help shaping an efficient routine, many shippers partner with Sagebrush Movers for routing advice and flexible options.